 |
 |
Home - About - Products - FAQ - Media - Contact | |
Airblown Inflatables FAQ
How hard is it to set-up a Gemmy airblown inflatable?
After getting your decoration out of the box, it only takes three easy steps to set-up your airblown. First, you have to unfold the decoration's stand. Next, zip the back of your inflatable and plug it in. To secure your airblown inflatable use the tethers and stakes included.How long does an Airblown Inflatable take to fully inflate?
While the time differs between models, generally the inflatables will take approximately one minute to fully inflate. Follow the instructions from above and then turn your airblown inflatable on. It's that simple.
How long can I expect my Airblown Inflatable to last?
We selected Gemmy as our sole manufacturer of airblowns because of their quality. These items are made from heavy-duty nylon. Usually, your only worry will be to replace your airblown's bulbs each year. As for the average Gemmy inflatable's lifetime, your family can count on them for years to come.
Do I need to purchase the fan or motor separately?
No, All Inflatables are fully self-contained with the motor and fan built directly into the unit.
Do I need to leave my Airblown Inflatable plugged in to keep it inflated?
Yes. Once you unplug it the fan stops and the Inflatable quickly deflates.
How long is it safe to leave the Airblown Inflatable plugged in?
It is recommended that you run your Inflatable for no more then about eight continuous hours maximum, however some people have left thier inflatables going 24 hours a day with no problems.
The lights in my Airblown Inflatable keep fading in and out. Can I adjust this?
No, you can’t. Some Inflatables are designed so that the interior lights fade on and off; others stay bright at all times.
How can I clean my Airblown Inflatable?
Wipe clean with a damp cloth and allow to dry before storing away. Use mild detergent if necessary.
How much electricity does an Airblown Inflatable use?
It uses less energy then a standard string of Holiday lights.
There is a hole in my Airblown Inflatable, how can I repair it?
Rips in the Airblown Inflatable can be sewn by hand (no special thread is requried) or taped with clear packing or duct tape.
What is the best way to store my Airblown Inflatable?
Store in a bag, box or other storage container and keep in a cool, dry location.
My Airblown Inflatable is not working, what do I do?
The first thing to do of course is verify the electrical socket you have the Inflatable plugged into is indeed supplying power. Assuming it is:
If the lights are OFF and the fan is not working, then it is possible the unit's fuse has blown. The fuse is located on the cord by the outlet plug. There is an spare fuse located in the same box - if the fuse has a blackish tinge on the glass you will need to replace the fuse with the spare fuse (see below).If the lights are ON and the fan IS working, please check your inflatable for these possibilities:
Where is extra fuse located for the Airblown Inflatable?
- Is it zipped up? (The zipper is located at the base of the fan.)
- Are there tears in any of the seams? (You can repair any tears or holes with clear packing tape or needle-and-thread).
- Is there a hole in the fabric?
- Is the fan sitting on the legs OFF the ground so that air can circulate?
- Is something blocking the fan?
Make sure to unplug your Airblown from the wall before performing the following: On the Airblown inflatable's plug, you will see a "slide open" slot (on the actual plug that you hold on to when you plug the unit in). Use your fingernail or screwdriver to slide that slot open. Inside, you will see two fuses. One is in use, the other is a spare. Flip the two. You may keep the bad fuse in hand to get another one at Radio Shack or something for the future (if needed). After the fuse is in place and the cover to the fuse box on the plug is covered, plug it in and try it out.
Risk of fire: Do not replace attachment plug. Contains a safety devise that should not be removed. Discard product if attachment plug is damaged
What if it still does not work?
Should you receive an Airblown Inflatable and find that it malfunctions due to a defect in materials or workmanship you may return it to us for an exchange within 30 days of receiving it.
The following are FAQ's relating to the outdoor Airblown Inflatable Snowglobes only
Will the wrinkles come out of the clear plastic?
Yes, given just a few short hours, the wrinkles in the plastic will come out.
What do I do with my SnowGlobe™ if it starts to rain?
While you can run your SnowGlobe™ in rainy conditions, if there are severe winds, you can protect your SnowGlobe™ by deflating it and covering it with a plastic tarp.
- Make sure your SnowGlobe™ Airblown is not in a low lying area that would puddle with water.
- Continue to run the unit through rainy weather conditions.
- If rain has soaked your unit while unplugged, for best operation, move the unit to a dry location like a garage. And plug in the unit. The fan will dry the SnowGlobe™ and the pellets.
My Airblown Inflatable Snowglobe is fully inflated, but the snowing effect has stopped. What can I do?
If the pellets become wet, the SnowGlobe™ will continue to be inflated and look great, but the snowing effect may slow down or stop.
A. If the snowing effect slows down or stops, we recommend that consumers simply leave the unit plugged in. The fans will continue to dry the pellets. This process may take 2-48 hours depending on the weather conditions in the area.
B. Sometimes the snow pellets may build up towards the front of the Airblown® Inflatable Snowglobe. Gently shake the Snowglobe a little to move the snow pellets back.
My SnowGlobe™ is foggy... how can I fix this?
You need the temperature in the SnowGlobe™ to match the temperature outside.
Unzip the top zipper and allow your SnowGlobe™ to run continuously. The fogginess will disappear when the temperatures are equal. This process may take 2-48 hours depending on the weather conditions in the area.
My Snowglobe’s snow pellets have some static, what can I do?
In dry weather conditions, some static may be seen, this should only be temporary during such weather. Also after years of use, the pellets may lose some of their anti-static protection. You may try using an anti-static spray on the pellets to help prevent such an occurrence.
My area is prone to unusually windy conditions, will this affect my snowglobe?
In order to prevent damage, we suggest you keep the Snowglobe protected from high winds.
What if it is raining or snowing? Will this affect my snowglobe?
Operation of your Snowglobe during extreme weather conditions is not recommended. If the snow pellets become too wet, they may not “snow.” When this happens, allow the pellets to dry out by continuously running the Snowglobe so that the fans may dry the pellets. Do not store the Snowglobe when it is wet.
I have lost the instructions for my Snowglobe... where can I get more?
Right Here! Download the instruction manual here.
